FAQ
Shipping & Delivery
How quickly will my Avensique order arrive? We know you're excited to brighten up your room! We offer three reliable shipping methods across the United States:
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Express Shipping (3-6 business days): $20.00 – For when you need that perfect glow in a hurry.
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Standard Shipping (7-14 business days): $10.00 – Our most balanced and popular choice for reliable delivery.
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Free Shipping (7-14 business days): $0.00 – Enjoy premium lighting with zero shipping cost on qualifying orders.
Is the shipping safe for fragile items? Yes! We take extra care in our packaging. All Avensique products are secured with high-density foam and shock-absorbent materials to ensure your lights arrive in perfect condition.
Product & Setup
What kind of bulbs do your lamps use? The majority of our products are equipped with energy-efficient LED technology. For lamps with replaceable bulbs, we specify the base type (e.g., E26 or E27) in the "Specifications" section of each product page.
Are your lights dimmable? Many of our bedside lamps feature built-in touch dimmers or remote controls. Please check the product description for specific features like "3-Level Dimming" or "Smart App Control."
Is assembly required? Most Avensique lamps arrive fully assembled or require very minimal setup (such as attaching a lampshade). Easy-to-follow instructions are included in every box.
Returns & Satisfaction
What is your return policy? We want you to love your new light. We accept returns on unused items in their original packaging within 30 days of delivery. If an item arrives damaged, please contact us immediately with a photo for a quick replacement.